What happens when the balance is negative?


With Freeje, the balance can become negative only in case of a lack of funds upon charging the subscription fee.

  • You will receive several mail notifications with a warning informing you that the withdrawal will make the balance negative 5 days before the actual withdrawal.
  • After charging the subscription fee, the call forwarding from your number will be disabled, as well the ability to make outgoing calls.
  • After being charged the monthly fee, you will receive one or several calls from our operator, who will alert you about the need to top up your account and help you in case of difficulties with our service.
  • The number will remain yours for some time, but later it will be disconnected. In some cases, it will not be possible to recover the same number anymore.